Operations Analyst - Microsoft Office

Job Title: Operations Analyst - Microsoft Word

Job Type: Contractor

Location: Remote

Job Summary: As a Operations Analyst - Microsoft Word, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.

Key Responsibilities:

• Contribute expert-level input and feedback on Microsoft 365 tools, focusing on Word, to enhance AI training projects.
• Analyze and document current operational workflows, identifying opportunities for process improvement and optimization.
• Collaborate with cross-functional teams to share insights, clarify requirements, and co-create best practices for workflow efficiency.
• Audit data and documentation to ensure accuracy, consistency, and compliance with project standards.
• Leverage Google Workspace tools—including Docs, Sheets, and Slides—for collaborative documentation and reporting.
• Communicate findings and recommendations clearly through both written and verbal channels in a remote work environment.
• Proactively identify potential problems and offer solutions to streamline operations and support AI system development.

Required Skills and Qualifications:

• Minimum of 3 years of experience in operations-related roles, with demonstrated process improvement achievements.
• Bachelor's degree in a relevant field.
• Power user of Microsoft 365 tools (Word, PowerPoint, Excel, Teams, Outlook).
• Advanced proficiency with Google Workspace, including Docs, Sheets, and Slides.
• Strong documentation, data auditing, and workflow analysis skills.
• Exceptional written and verbal communication abilities for remote collaboration.
• Proven self-motivation and problem-solving aptitude in dynamic environments.

Preferred Qualifications:

• Hands-on experience in operational optimization projects or AI training initiatives.
• Background in cross-team collaboration or consulting for workflow improvements.

Additional Info:

This is a unique opportunity to leverage your operations expertise in a cutting-edge AI training project. You'll play a key role in shaping the quality and accuracy of next-generation AI models while working alongside a talented and innovative customer's team, all within a fully remote setup.