Sinhala Voice & QA Experts

Mercor is hiring on behalf of a leading AI company for Sinhala Voice & QA Experts. You will place and evaluate Sinhala-language voice conversations to help build and quality-check AI-powered voice agents.

This is a remote, hourly engagement open to candidates based in Sri Lanka, with an immediate start.

Responsibilities

• Make outbound calls in Sinhala following provided scenarios
• QA those calls for accuracy, tone, clarity, and naturalness
• QA other Sinhala conversations and flag linguistic or quality issues
• Provide clear written feedback
• Participate in check-ins as needed

Requirements

• Native or fluent Sinhala speaker
• Based in Sri Lanka
• Strong attention to detail
• Clear written communication

Nice to Have

• Customer service experience
• Data annotation / QA experience

Engagement Details

• Remote, hourly
• Immediate start — onboarding as soon as possible
• Short onboarding
• Ongoing scenario testing and QA