Voice AI Research Participant – East & West Africa

We're looking for 50 participants across Rwanda, Kenya, Ethiopia, Ghana, and Nigeria to test a new voice assistant by making real phone calls and sharing feedback.

What you'll do

• Make 5 phone calls to a voice assistant over approximately 1 week

• Each call covers a real question from your own life in one of these topic areas:

  1. Health and wellbeing

  2. Work, farming, or business

  3. Learning and education

  4. Practical "how do I" questions (services, documents, money transfers)

  5. Free choice — anything you genuinely want to ask

• Complete a short survey after each call (~5 minutes)

• Calls are 5–15 minutes each, ending naturally (no hard cutoff)

Requirements

• 18+ years old, with a spread of ages (not only 18–30)
• Located in Rwanda, Kenya, Ethiopia, Ghana, or Nigeria
• Comfortable speaking English
• Willing to consent to call recording (audio and transcript) for evaluation and improvement purposes

Preferences (good-faith sourcing effort, not hard filters)

• Feature phone user, or smartphone user with limited or no data plan
• Limited or no prior experience with AI assistants
• Mix of genders and rural/urban locations

Compensation

• Paid based on actual time spent per completed call plus survey
• All call costs are covered — participants pay nothing

Important notes

• No scripts — we want real questions in your own words
• Do not share sensitive personal information (ID numbers, account details) during calls
• All calls are recorded and transcripts are generated for evaluation purposes

Timeline

• ~1 week for onboarding, then ~1 week of calls
• Total commitment: approximately 2–3 hours over 2 weeks